My Mortgage

We understand how important your home is to you. That's why we are committed to providing the best service you'll find from any lender. That promise begins with the application process, and continues for as long as you are an imortgage customer. The information provided below will help you after your loan closes.

Making Your First Payment

Now that you’ve completed the closing process, you’ll start making loan payments. Those payments may include additional funds that we’ll use to pay your homeowner’s insurance premiums, and/or property taxes. The information below is for your first payment unless you have received documentation in the mail stating a transfer.

By Phone

You can make payments using our automated system or through one of our Customer Service Representatives by calling 866-970-7520. Our automated system is available 24 hours a day and our Customer Service Representatives are available 7:00 am – 7:00 pm CST. Payment must be received by 4:00pm CST for same day posting. There is a $7.00 fee for this service.

By Mail

Payment mailing address: (Please be sure to write your loan number on your check.)

P.O. Box 848965
Los Angelels, CA 90084-8965
Overnight Mailing address for payments:
Attn: Payment Processing
5465 Legacy Drive, Suite 400
Plano, TX 75024

IMPORTANT ADDITIONAL FIRST PAYMENT CONTACT INFORMATION

If you have any additional questions or comments, please use the information below to contact us at any time, in the way that’s most convenient for you.

Customer Service

866-970-7520
Monday - Friday, 7:00 am - 7:00 pm CST

customerservice@imortgage.com

Payoff Statements:

949-595-7008 (fax requests only)

General Inquiries:
P.O. Box 290009
Plano, TX 75025
Requests for information, Notice of Error or Qualified Written Requests:
P.O. Box 251027
Plano, TX 75025

Ongoing Payments

Once your loan has been transferred to a permanent servicing facility, you will receive a Transfer Letter containing your “NEW Loan Number” as well as a Transfer Date. This letter will also provide information pertaining to future payments. The following information is only applicable after the Transfer Date found on your Transfer Letter and with a Servicing Number beginning in “005” or “006”

By Phone

You can make payments using our automated system or through one of our Customer Service Representatives by calling 855-752-8457. You will need to enter your “NEW Loan Number” and zip code. There is a $5.00 fee for this service.

By Mail

(Please be sure to write your “NEW Loan Number” on your check.)

Payment mailing address for properties located in: AK, AZ, CA, CO, HI, ID, MT, NE, NM, NV, ND, OR, SD, & UT, WA & WY

P.O. Box 54040
Los Angeles, CA 90054-0040

Payment mailing address for properties located in all other states:

P.O. Box 11733
Newark, NJ 07184-0986
Overnight Mailing address for payments:
Attn: Payment Processing
425 Phillips Blvd.
Ewing, NJ 08618
By Web

www.imortgage.loanadministration.com
There is no fee for payment made via our website

IMPORTANT ADDITIONAL ONGOING PAYMENT CONTACT INFORMATON

If you have any additional questions or comments, please use the information below to contact us at any time, in the way that’s most convenient for you.

Customer Service:

855-752-8457

Email:

customerservice@loanadministration.com

Correspondence Address:
P.O. Box 77404
Ewing, NJ 08628
Qualified Written Request Address:
P.O. Box 77423
Ewing, NJ 08628
Real Estate Taxes:
1 Corelogic Way
Westlake, TX 76161
Tax Department Fax Number:

817-826-1697

Insurance Department Fax Number:

843-413-7133

Payoff Requests:

877-772-9633

Loss Drafts:
Attention: Hazard Insurance Department
P.O. Box 202033
Florence, SC 29502-2033

Overnight address for Loss Drafts:

Attention: Loss Draft Department
1323 Celebration Boulevard
Florence, SC 29501